Returns and RMAs

For product service and/or returns, please fill out an RMA Request.

RMA Request Form

Please fill out the RMA form to request Return Material Authorization (RMA). All fields and a complete description of failure information must be provided. A technical support representative will review your information and will be in contact with you shortly.

> RMA Form

All equipment returned to X-ES must have a Return Material Authorization (RMA) number assigned by X-ES. X-ES is not responsible for any loss or damage caused to the equipment received without an RMA number. The customer accepts responsibility for all shipping charges for the return of goods to X-ES. X-ES will pay shipping charges to the customer's location in the event that the equipment is repaired or replaced within the warranty period.

Shipping Address: